We want you to be completely satisfied with your purchase with us! For that we offer a full refund including shipping for any damaged, defective, or mis-shipped items. To get a full refund -if eligible- the item must be returned in its original condition within 14 days of its arrival. The item must be unworn and unwashed, and with the original tags attached. Items returned with obvious use might be subject to refusal. However, you must Contact us to get prior approval for the return. We reserve the right not to accept the returns without prior approval.
We won’t accept any exchange on dresses. Our embroidered dresses are hand made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). So please double check your measurements and color choice before ordering.